RETURNS AND REFUNDS POLICY

Thank you for shopping KOA Organics.

If you are not 100% satisfied with your purchase, we're here to help.

YOU CAN REACH US AT...

The quickest way to reach us is at our email (info@koaorganic.com) OR you can DM us on Instagram @koa.organic

We do our very best to respond to support emails within 48 hours.

RETURN POLICY

Our products can be returned within 15 days of the original purchase of the product.
To be eligible for a return, please make sure that:
The product was purchased within the last 15 days.
The product is unopened, in its original packaging.
Apparel must be unworn, unwashed, with tag(s) and in new condition. All t-shirts are FINAL SALE, no returns or exchanges.
You have the receipt, order confirmation or proof of purchase from koaorganic.com. We are unable to accept returns of purchases made from third party retailers.

Products that do not meet this criteria will not be considered for return.

SALE ITEMS

Unfortunately items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded.

DAMAGED ITEMS

Stuff happens, and if you receive a damaged product, please notify us immediately.

CHARGEBACKS

Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list.

CONTACT US

If you have any questions about our returns and refunds policy, please contact us at info@koaorganic.com

This page was last updated August 31, 2023